Terms and Conditions

1. Introduction

Welcome to Electro Bazaar ("we," "us," "our," or the "Company"). These Terms and Conditions ("Terms") govern your access to and use of our website located at electrobazaar.shop (the "Website") and any services, products, or content offered through the Website.

By accessing or using our Website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. Eligibility

To use our Website and services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when creating an account or placing orders
• Use the Website only for lawful purposes

If you are using the Website on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

3.1 Creating an Account

While you may browse our Website without an account, certain features such as order tracking and order history require account registration. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at info@electrobazaar.shop if you suspect unauthorized access to your account.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.

4. Products & Pricing

4.1 Product Information

We make every effort to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free.

4.2 Pricing

All prices displayed on the Website are in Indian Rupees (₹) and include applicable taxes (GST) unless otherwise stated. Prices are subject to change without notice. The final price displayed at checkout, including all applicable taxes and shipping charges, is the amount you will be charged.

4.3 GST Compliance

All applicable Goods and Services Tax (GST) is included in the displayed prices. GST breakdown will be provided on your invoice as per Indian taxation requirements.

4.4 Product Availability

Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

5. Orders & Payment

5.1 Order Placement

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. Order confirmation does not guarantee acceptance; acceptance occurs when we ship the products.

5.2 Payment Methods

We accept payment through Cash on Delivery (COD) and other payment methods as displayed during checkout. By providing payment information, you represent that you are authorized to use the payment method.

5.3 Order Cancellation

You may request order cancellation before the order is shipped by contacting our customer support. Once shipped, cancellation requests will be subject to our returns policy.

5.4 Order Verification

We may contact you to verify order details, especially for high-value orders or orders with inconsistent information. Failure to verify may result in order cancellation.

6. Shipping & Delivery

6.1 Delivery Areas

We currently ship to serviceable pin codes across India. Delivery availability is verified during checkout using pincode validation.

6.2 Delivery Timelines

Standard delivery takes 5-7 business days from order confirmation. Delivery timelines may vary based on location, product availability, and other factors beyond our control.

6.3 Shipping Charges

Shipping charges, if applicable, are calculated based on delivery location and order value. Shipping charges will be clearly displayed before order confirmation.

6.4 Delivery Acceptance

Upon delivery, please inspect the package. If you notice any damage or discrepancy, report it immediately to our customer support and the delivery personnel.

For detailed shipping information, please refer to our Shipping Policy.

7. Returns & Refunds

7.1 Return Policy

We offer a 7-day return policy for eligible products from the date of delivery. Products must be unused, in original packaging, and in resalable condition.

7.2 Refund Process

Approved refunds will be processed within 7-10 business days after we receive and inspect the returned product. Refunds will be credited to the original payment method.

7.3 Non-Returnable Items

Certain items may not be eligible for return, including personalized products, items without original packaging, and products damaged due to misuse.

For complete details, please refer to our Refund & Cancellation Policy.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Electro Bazaar or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• Electro Bazaar shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim
• We are not liable for delays or failures due to circumstances beyond our reasonable control

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

10.2 Jurisdiction

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

10.3 Dispute Resolution

Before initiating any legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. You may contact us at info@electrobazaar.shop to discuss any concerns.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions or concerns regarding these Terms, please contact us:

Email: info@electrobazaar.shop

Address: Fluxentra Labs Pvt. Ltd
3-11-14/1, Shiva Ganga Colony
L B Nagar, Hyderabad
Rangareddy, Telangana 500074
India